For my Public Administration class, I was assigned an article entitled The Value of Public Service. In this article, the author, a County Manager in Florida, seeks to make the case that Public Sector employees are caring citizens who, through their profession, seek to better the communities we live and work in.
To someone who does not follow politics or interact with Civil Servants, his case might be compelling. He states general platitudes about the good that Civil Servants, at least on paper, are supposed to do. However, when real life examples of the Civil Service are held up against Mr. Reid's platitudes, his voice begins to ring a little hollow. Through a paragraph-by-paragraph cross examination of his arguments, I will demonstrate, using real life examples, why what he claims to be the nature of Civil Servants and the service they provide is not, in reality, true.
Let's start with the first paragraph. In this paragraph, he claims that
Thanks to the actions of our citizens thru public programs, the natural beauty of our countryside remains intact and protected and our economy is rebounding.Our economy is rebounding? Really? That's news to me. I guess that unemployment is getting better and that O% Job Growth in August means that good times are right around the corner.
On the other hand, and in all fairness to him, it is entirely possible that by the phrase "our economy" he meant the economy of the Civil Service. If this is the case, then he is entirely correct. Under Obama, we have, between a $1T 'Stimulus' package, a $1T 'Healthcare Reform' bill and mind boggling appropriations and Omnibus spending bills, seen an unprecedented growth in the size, scope, and cost of our government. No doubt all that Federal spending is good for Civil Servants, which explains why 60% of Washington D.C. residents think that the economy is getting better. No doubt Civil Servants all across the country are experiencing a similar spending induced sugar high right now.
Moving on to the second paragraph, we see a patently false and misleading claim about Ayn Rand's classic novel, Atlas Shrugged:
Public sector employees are not the “non producers” of the currently popular Ayn Rand’s “Atlas Shrugged” worldview.Clearly, he has not read Atlas. If he had read it, he would know that Rand was concerned with "Second Handers," that is, people who define themselves by those around them. An excellent example of this type of person from the book is James Taggart, the primary antagonist. James is incapable of making a decision unless one of his cronies has made it for him, or he thinks it part of his company's "social responsibility." All of the antagonists in the novel dislike themselves and are afraid to stand on their own, which is contrary to her individual-centered philosophy.
In addition, Rand is not the anti-government wacko that Mr. Reid portrays her. Rand recognizes that there is a role (albeit a very limited one) for government to play. Where she becomes anti-government is when governmental power is used to compel individuals to act in a certain way, buy a certain product, or to take property from one individual for another individual's benefit.
In addition he is entirely wrong about the nature of the benefits provided by the civil service.
The public sector serves a three-fold vital role as the provider of public goods, guardians of the commons and promoters a civic life essential to our communities.What is a public good? As any microeconomics textbook will tell you, a public good is one that is both non-rival, that is, it can be enjoyed at the same time by an infinite number of consumers, as well as a good that is non-excludable, that is, a good where it is not possible to prevent people who have not paid for it from accessing it. Let's take a look at some of these "public goods" provided by our civil servants:
Is, for example, a police force a public good? No. First of all, it is rivalrous. There are only so many cops on duty at any one point in time, and as a result, they cannot serve all "customers" at one time. Also, they like to sit around on the side of the road and find "customers" to "serve." In addition, private security firms can provide similar protection services. Granted, everyone benefits from having a police force, namely in lower crime rates. It is non-excludable, although whether or not they respond to your call is up to their dispatcher. In that sense, an argument can be made based on the availability of this service that it indeed actually is an excludable good. This is but one example.
Second what does he mean by the commons? Parks? Highways? The airwaves? Public employees are not the "guardians" of these. They enforce the laws, but that is subsumed by law enforcement. Therefore, this "guardianship" of the "commons" is completely dependent on the previous function.
What is "promotion of civic life"? Operas? Symphonies? East-Asian lesbian underwater basket-weaving troupes? What business does government have in funding or promoting these private organizations?
It's odd that he wants to promote a private organization, especially given his views on them:
Private sector organizations while effective community partners, can be trusted to desire to do so only to the extent they can commercialize it for profit or create positive branding through their actions.What about non-profit groups, such as charities or faith-based organizations? What about private organizations that get people involved in civic affairs or volunteer work? Are they eeeevviiilll as well?
And what is wrong with making a profit? Thanks to the ridiculageous profits made by Big Evil Corp., it's employees can afford to provide food, a roof, and clothing for their families. Thanks to Big Evil Corp. and its employees, the city/county/state/federal government now has tax revenues to pay civil servants, like the author.
Word to the wise: Don't bite the hand that feeds you. Government revenue does not exist but for taxes, and taxes do not get paid if companies aren't making money. Think about that the next time you go to demonize corporations.
Having shown the civil servant to have no understanding of economics, let's examine his principles:
...first, as practitioners, we must strive to preserve in this era our fundamental belief in democratic government.We live in a Republic. Democracy is tyranny dressed up like Pamela Anderson.
Secondly, we must believe that a civilized society cannot function effectively without “effective” government and we make that effectiveness a reality each day to the degree we can attain it.Government, by its very nature, is ineffective, and thankfully so.
Thirdly, we must believe that those dedicated employees around us working in government are not the problem as much as the bureaucratic systems in which we are to this day forced to work in that are the principle problem with government.As my friend Rachael over at undoctrination might say: "lolwut?" These "bureaucratic systems" are as much the product of the personnel who work within them as they are the processes that occur within them. The two are mutually inclusive, and cannot be separated from each other. The clerk at the DMV License counter is only as good as the workflow for processing the paperwork. The same principle applies to any employee working within any agency with standardized processes and procedures. Which is to say, all of them.
Fourthly, we must believe that neither traditional liberalism nor conservatism has much relevance to the problems that our governments face today and there exists a need for pragmatic and non ideological solutions.Of course ideology is relevant to problems faced by our governments. Did all of our elected officials just suddenly decide to ditch any principles they may or may not have, join hands, and sing 'Kumbaya'? The fact of the matter is that our policy processes are, by their very nature, and at all stages, ideological and partisan. They always have been, and always will be. To think otherwise is to miss both the trees and the forest.
Finally we must commit to provide equal opportunity for all of our citizens to prosper and reach their potential.Which is why discriminatory policies such as affirmative action and Title IX are so gleefully implemented by university officials? Which is why public schools are so good? Just to name a few policies and institutions that do the exact opposite of providing equal opportunity to our citizens.
Next, I am going to examine the civil servant's view of his co-workers and their attitudes.
In my experience, our public sector peers start off each morning with a totally different set of fundamental questions in their minds than our private sector counterparts in community life, who must measure their profit margins and commercial viability.Again, what's so wrong with being able to make a profit? And what about those "peers" in charitable organizations? Is your mindset different from theirs?
Many of our public employees start every day with the well-being of the entire community in mind and specific issues essential to community prosperity and health they must grapple.Such as, how much longer until I can retire and get that cushy pension?
Questions considered by the private sector are tangential or seek a nexus to community problems only if they can commercialize the opportunity, profit off the commons or assist their corporate branding by association to community building efforts.What about social entrepeneurs? Are they evil profiteers as well?
Corporate loyalty to a specific place is a dying value in today’s global or absentee businesses ownership.I honestly have no clue where you've been all your life. In case you needed a wake up call, it has always been this way. Businesses have always sought to be located in the best possible location.
One recurring theme throughout history has been the seeking of better ports and better supplies of raw materials, so as to make one's business or nation wealthier by improving its commerce. We see this in the motives of the kings and queens of Europe who financed explorers such as Columbus, who sought a better route to India. We see this as the driving factor behind the colonialism of the 18th and 19th century, with the European powers vying for control over the best islands in the Caribbean (which incidentally was one of France's motives for helping us during the Revolutionary War.) We see this in the decline of the American auto industry, where wages and regulatory compliance got to be too costly for Detroit and Flint to remain as viable manufacturing centers.
The civil servant's lack of business acumen accounted for, we also find that he supports government mission creep:
Public employees ask humane questions such as if anyone is going hungry today? Are citizens in danger because of temperature extremes? How can we help keep citizens healthy? Is someone in despair because of illness but unable to afford treatment? Is a veteran feeling lost and isolated? Does a victim of violent crime need assistance? Can a non-profit organization help tend to those in need? Did a person’s race prevent them from renting a home?The fact of the matter is, one of those questions contains the answer to all of the others. I'll give you one hint: It contains the evil "p" word, profit. Whether a local, faith-based organization or a nationwide secular charity, organizations exist at all level to assist in these problems.
Aside from taking care of our veterans, when did these problems become the responsibilities of the government? Government does not exist to provide senior citizens with air conditioning in the summer, it exists to secure the fundamental rights and liberties of individuals.
It also appears that the civil servant is an advocate of some form of Central Planning:
Public employees plan for a better future for their communities. They plan for the benefits of their citizens and preservation of historical places while balancing the impact of new development.Because public planning has worked wonders everywhere it has been tried?
We ask what our communities will look like in fifty years.Miss Cleo is a civil servant? No one can know for certain what a community will look like five years, let alone 50. Take, for example, the town of Empire, NV. A company town, it's main product was Gypsum, which is used in the manufacture of drywall. Before the housing bubble burst, no doubt it's prospects looked good: More houses being built means more drywall is being ordered. More drywall being ordered means more gypsum is needed. Now that the housing bubble has burst, thanks to imprudent policies made by people thousands of miles away, it has literally become a ghost town. The point here is that there are thousands of variables that affect what a community will look like in the future, and it is absurd to sit around and think that some planning office can state with certainty what community x will look like in z years.
After asking some more questions that are really just excuses for government mission creep, the civil servant then goes on to describe the manner in which he believes civil servants must operate:
Public employees ask if we have responsibly enhanced our democratic ideals and sufficiently gathered citizen concerns on important issues.Again, and I know this is a really hard concept to grasp: we are a Republic, not a Democracy. Democracy is tyranny dressed up like Daisy Duke.
Have we made our government more accessible to all people?Thankfully, yes, government has become, at least on the surface, more transparent and accessible. For example, FOIA has made most Federal records accessible to individuals and organizations interested in the actions of a particular agency. Likewise, most states have adopted a similar law opening up their records to scrutiny. The one drawback is that not all documents are available upon request, nor is every request complied with. A lot of the time, these requests just sit and sit, or there existence is never even acknowledged. As can be seen, the government has a long way to go in making itself transparent and accessible.
Have we responded to citizen questions in a helpful and timely way?Not often. Usually, all that is received is a lot of jargon or bullspit. A lot of the time, officials just dodge or refuse to take the question. Take, for example, Los Angeles County's perpetual war against the residents of Antelope Valley, a high desert plateau. Under guise of abating "...the more difficult code violations and public nuisance conditions on private property" County officials have been raiding, in full paramilitary gear, individuals of little to no means whose houses, while technically in violation of building codes, are nowhere near being a threat to anyone else. When asked about it, Mike Antonovich, the County Supervisor in charge of this project refused to take the question.
While this is just one case, certainly this scene and others like it occur on a daily basis with agencies and officials all across the country refusing to answer for their actions and the consequences of those actions.
Are we providing civic education opportunities and forums for civic conversations, as well as formal public hearings and processes?Yes, but are you guys listening?
As ethical public managers and employees we need to listen to our critics closely and respectfully as citizens and concentrate on fiscal accountability, effective governance and outstanding performance at each of our public tasks and responsibilities.Go tell that to the Public Employee Unions (PEUs) in Wisconsin. Unless, of course, this is what is meant by listening closely and respectfully to critics.
If we work hard, treat our elected officials, peers and our citizens with respect and civility, we can answer any question and respond to any challenge our communities face.See above.
As I have shown, there is a stark contrast between the claims made by the civil servant as to his profession, and the reality of his profession. Are all civil servants grossly incompetent? No, but the ones that you deal with on a day-to-day basis are. Nor is this post intended to disparage the seemingly competent ones. It is my hope that on this labor day, you will go and discuss the issues we face as we head into the 21st century, and that you won't shy away from controversy, especially when it comes to the hot, controversial, and necessary topic of civil service reform.